"How We Do Things" Guide

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Think of this as a guided brain dump. You tell us how things work, what matters to you and all the important “this is how we do things around here” information living in your head, and we’ll turn it into a customised guide for your business.

Because when you’re busy running a business, documenting all the things living in your head tends to become one of those jobs you’ll “definitely get to soon.” Three years later, everyone is still asking how things work, how they’re meant to do things and what’s okay versus “please never do that again.”

This guide helps get all of that into one clear place for your team.

Written in normal human language your team will actually understand, it can cover things like:

  • values and workplace behaviours

  • communication standards

  • team responsibilities

  • customer service expectations

  • onboarding guidance

  • day-to-day operational processes.

If you’ve been meaning to document all of this “one day”, consider this your sign.

Let’s Chat

Think of this as a guided brain dump. You tell us how things work, what matters to you and all the important “this is how we do things around here” information living in your head, and we’ll turn it into a customised guide for your business.

Because when you’re busy running a business, documenting all the things living in your head tends to become one of those jobs you’ll “definitely get to soon.” Three years later, everyone is still asking how things work, how they’re meant to do things and what’s okay versus “please never do that again.”

This guide helps get all of that into one clear place for your team.

Written in normal human language your team will actually understand, it can cover things like:

  • values and workplace behaviours

  • communication standards

  • team responsibilities

  • customer service expectations

  • onboarding guidance

  • day-to-day operational processes.

If you’ve been meaning to document all of this “one day”, consider this your sign.

Let’s Chat